Privacy Policy
At Nutraviva, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard this information, and your choices regarding the use and disclosure of your data. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you interact with our website, make a purchase, or subscribe to our newsletters. This may include but is not limited to your name, address, email, phone number, and payment details.
1.2 Non-Personal Information
We also collect non-personal information, such as browser type, IP address, and other anonymous usage data, to enhance your experience on our website and improve our services.
2. How We Use Your Information
2.1 Order Processing
We use the information you provide to process your orders, fulfil your requests, and communicate with you about your purchases.
2.2 Marketing and Communication
With your consent, we may send you promotional emails and newsletters about our products, special offers, and relevant updates. You can opt-out of these communications at any time.
2.3 Analytics and Improvements
We analyse non-personal information to understand how users interact with our website, diagnose technical issues, and enhance the overall user experience.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfil our contractual obligations (e.g., sharing data with shipping partners).
4. Security Measures
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and personalise content. You can manage your cookie preferences through your browser settings.
6. Your Choices
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications. To exercise these rights, please contact us at contact@nutraviva.co.uk.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at: contact@nutraviva.co.uk
Thank you for trusting Nutraviva with your personal information. We are dedicated to maintaining the confidentiality and security of your data.
Customer Support: 24/7
Phone: +44 7940 133495
Email: contact@nutraviva.co.uk
Address: Unit A14 Little Heath Industrial Estate, Coventry West Midlands, CV6 7NB, United Kingdom.
